Privacy Policy

Crave Theory operates the online store at mycravetheory.com. For privacy questions, use our contact page or email hello@mycravetheory.com.

Depending on how you use the site, we may collect:

• Account & order details — name, email, shipping/billing address, phone number, and order history.
• Payment information — processed securely by Shopify and our payment providers. We do not store full card numbers on our servers.
• Communication data — messages you send through contact forms, email, or SMS/marketing opt-ins.
• Device & usage data — IP address, browser type, pages viewed, referring URLs, and similar analytics.
• Cookies & similar tech — described in our Cookie Policy.

We use personal information to:

• Process, fulfill, and ship orders (including subscriptions).
• Provide customer support and respond to questions.
• Send transactional messages (order confirmations, shipping updates).
• Send marketing communications when you have opted in (you can unsubscribe anytime).
• Improve the site, products, and shopping experience.
• Detect fraud, enforce our Terms, and comply with law.

We do not sell your personal information. We may share information with:

• Service providers — Shopify, payment processors, shipping carriers, email/SMS tools, and analytics partners who help us operate the store.
• Legal & safety — when required by law, or to protect rights, property, and safety.
• Business transfers — if we are involved in a merger, acquisition, or asset sale, information may transfer as part of that transaction.

Partners are expected to use your information only to perform services for us and protect it appropriately.

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to opt out of certain processing or marketing.

• Update account details in your store account when available.
• Unsubscribe from marketing emails via the link in any message.
• Request access or deletion by contacting us through the contact page.
• Manage cookies as described in our Cookie Policy.

We will respond to verified requests within the timeframe required by applicable law.

We keep personal information only as long as needed for the purposes above — including order records, legal obligations, dispute resolution, and enforcing agreements.

We use commercially reasonable safeguards to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Our store is not directed to children under 13 (or the equivalent minimum age in your region). We do not knowingly collect personal information from children. If you believe we have, please contact us and we will delete it promptly.

If you access the site from outside the country where we operate, your information may be processed in the United States or other locations where our providers operate. By using the site, you understand that your information may be transferred to those locations.

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after changes means you accept the updated policy, to the extent permitted by law.

For privacy questions or requests:

• Contact page
• Email: hello@mycravetheory.com
• Website: mycravetheory.com